Refund policy
Return & Refund Policy
At BalloonDecorationWala, every decoration is specially prepared according to the customer’s requirements, event date, theme, and selected design.
1. No Return or Refund After Decoration
Once the balloon decoration or event decoration has been completed and installed at the customer’s location, no return, cancellation, or refund will be provided.
2. Advance Payment
An advance payment may be required to confirm and reserve a decoration booking. Once the booking is confirmed, the advance payment is non-refundable if the customer cancels the booking.
3. Customer Cancellation
If a customer cancels a confirmed booking for any reason, the advance amount paid will not be refunded, as the decoration date, materials, planning, and services may have already been reserved.
4. Changes to Decoration
Any changes to the decoration theme, design, colors, or requirements should be communicated before the decoration is prepared. Additional charges may apply for changes requested after confirmation.
5. Exceptional Situations
Any exceptional refund or cancellation request will be considered at the sole discretion of BalloonDecorationWala, based on the circumstances and applicable terms.
By confirming a decoration booking, the customer acknowledges and agrees to this Return & Refund Policy.